FAQ
Frequently asked
Everything you need to know about ordering with Yalla.
How much do the meals cost?+
Prices vary depending on the meal and the ingredients used — some dishes cost slightly more than others. All prices are clearly shown on the menu before you order, and ordering more meals unlocks bulk discounts.
What meals are available this week?+
The menu changes regularly, with a mixture of customer favourites and rotating weekly dishes. We offer different proteins, sides, vegetables and flavours so there is plenty of variety.
How do I place an order?+
View the full menu, choose your meals and place your order directly through this website — it takes about a minute.
Is there a minimum order?+
Yes, the minimum order is three meals. You can mix and match any available dishes and meal sizes from the menu.
Do you offer subscriptions or one-off orders?+
Both. You can place a one-off order whenever you like and pay immediately, or join the weekly plan — it's better value per meal and automatically prepares your order each week. You'll always see both options and the saving side by side at checkout.
When am I charged?+
One-off orders are charged immediately when you place them. Weekly-plan orders are charged every Thursday at 23:59 (UK time) for the upcoming Sunday delivery.
When is the cut-off?+
Thursday at 23:59 (UK time). After that, this week's order is locked and any changes apply to next week.
What day are the meals delivered?+
We deliver every Sunday evening between 4pm and 10pm, so your meals are ready for the working week ahead. You'll get an update when your delivery is on its way.
Where do you deliver?+
Currently: Hendon, Golders Green, Finchley, Edgware, Hampstead, Mill Hill, Borehamwood, Elstree.
Are the meals kosher?+
Yes — every meal is fully kosher, prepared under the supervision of the Sephardi Kashrut Authority (SKA).
How do I heat the meals?+
All our meals are double-wrapped to keep them safe and kosher. Simply place the sealed meal in any microwave and heat it for around three minutes — no separate kosher microwave needed.
How long do the meals stay fresh?+
Straight from delivery they'll keep in the fridge for 3 days. If you want to eat one later than that, pop it in the freezer — it'll keep there for up to 5 months. Defrost in the fridge before reheating.
What is the difference between the meal sizes?+
We offer Medium and Large. Large meals include a bigger portion of protein, carbohydrates and vegetables for customers wanting a more filling meal — Medium is £1 less per meal.
Do you have vegetarian meals?+
Yes, we offer vegetarian options as part of our changing menu. The exact vegetarian dishes available may vary from week to week.
Is there a first-order discount?+
Yes — new customers get 10% off their first order using that week's discount code at checkout. Been referred by a friend? Their link gives you 10% off too.
Can I skip a week?+
Yes — you can cancel this week's order from the dashboard before the Thursday cut-off and we won't charge your card.
Can I cancel my subscription?+
Yes, you can unsubscribe any time from your dashboard — it cancels this week's order and stops all future charges in one go. You can still order one-offs whenever you like.
Can I see my previous orders?+
Yes, the Orders page in your dashboard shows your previous orders, meals and delivery history, making it easy to reorder dishes you enjoyed.
How is my card stored?+
Your card is securely stored by Stripe. We never see or store your card details.
What happens if a meal sells out?+
If an item from your previous order is no longer available, we'll skip it from your renewal and only charge you for the meals you actually receive.